We had a difficult family situation with the passing of a loved one, moving and managing senior care for his wife and selling of their condo when we live outside of Peterborough. Tom Sangster was very kind, compassionate and patient with our family while we made our way through the process. Tom was always available, returned our calls promptly and guided us with professionalism throughout the process. I would highly recommend Tom Sangster, he was extremely knowledgeable and caring. He followed thru quickly with everything we needed and sold our property in 1 day over asking!!!
- Jane L
We can't say enough about how lucky we were to use Tom for our house search and buying. He should be considered the "platinum" standard for anyone looking for an exemplary realtor. Tom has gone far above and beyond any expectations we had. He has offered suggestions for lawyers, movers, storage. My husband has been extremely picky in our search for a house and Tom has taken it all in stride over the last year and a half while we toured many homes in many different areas of the kawarthas. His response time to a text or phone call with an enquiry is phenomenal. You are never left wondering whether or not the text went through or He got the voice-mail you left. Our realtor here in Mississauga often left us confused as to why something was being done or not done and Tom was always able to provide us with a logical explanation of reasoning for certain things happening with the sale of our house. We wish there were more realtors like Tom out there. He truly cares about his clients and goes far beyond the scope of "just your realtor", he becomes your friend. Anyone looking for a realtor in the Kawartha Lakes area would feel like they won a big lottery if they work with Tom! They will NOT be disappointed, I know we weren't. We haven't closed yet but have received all our paperwork with complete understanding of what each piece pertained to and where and how to do using it. Can't say enough good things. TOM is the best!
- Lynda & Roy A
I would highly recommend Tom to anyone looking to buy or sell. He has been extremely helpful in answering all of our questions in a very timely manner. Whether it's looking for a specific tradesman or questions about your new area, Tom makes sure he gets you the answers you are looking for. Thanks Tom for making our lives a little easier by being there!!
- Ron & Karen B
Tom was highly professional and friendly, too. He initially seemed like the type of guy who would go out of his way to help with any issue, no matter how small, in selling our home, and he sure did. We are very happy. Tom is the best realtor we have ever had. Highly recommended! Tom goes above and beyond expectations. Well done!
- Diane B & Dave S
Tom is a superb agent. He was instrumental in every aspect of us finding and purchasing our incredible new home. He was very attentive to our needs, worked extremely hard on our behalf in searching and then negotiations. He has unmatched local knowledge and he's very upfront if there are any concerns with a property. I would strongly recommend Tom to anyone anywhere.
- Ryan P
Tom’s persistence with permission made him stand out. He took our project seriously. We were originally going to list ourselves but his professionalism won us over. Very happy that we made that decision. We felt completely secure with Toms ability to meet with prospective buyers and market our property in the best light possible. Tom took the time to form a relationship with us and that created trust, even though we had told him from the beginning that we were planning to sell the property ourselves. Trust is earned. Tom did the work. Tom provided excellent service. He took our listing and worked tirelessly to sell the property and that is what I expected and I’m happy to say that he completely met AND exceeded our very high expectations. We would definitely recommend Tom and should the right situation for more real estate transactions present itself we will definitely contact Tom again.
Tom had been popping by and when I made the decision to move he understood my circumstances and worked with me to make everything go smoothly. Other agents had been door knocking in the area as well but none of them seemed to care about the people the way Tom did. They seemed to just see the numbers and not the people. I will recommend him to everyone looking for an agent. I have never been so trusting of a real estate agent like I am with Tom.
Since we live out of the area the Broker we were dealing with recommended Tom as the agent that knew the area best. We were all over the map in the Peterborough area but Tom knew what we were looking for and narrowed our search area down. We are so happy with our new home. Thanks Tom, you were amazing!
Thank-you Tom for all your help and advice. We can't say enough good things about you and the service you provided and continue to provide as you walk us through the process. The girls in your office kept us on track when we thought we were going to lose our minds and were absolutely fabulous. Please thank them for us. We couldn't have done it without all of you. Definitely above and beyond. We truly hope the buyers are thrilled with their new home as we have been for the last 22 years. It was such a pleasure working with all of you. Many thanks.
Mr. Tom Sangster is an excellent professional. He is very friendly, highly analytical, focused, and knowledgeable about each home he showed us. He worked diligently and guided us to our new home, making our dreams a reality. Tom Sangster really cares about the wellbeing of his clients. Buying a home can be stressful; but Tom made everything as easy as possible. He was caring, reassuring and sensible. He went above and beyond to help us through the process and answers all questions that we had. We trust him completely and will continue to do so for many years ahead. We would highly recommend Tom Sangster to anyone who is looking for a dedicated, caring person who puts his heart into finding the perfect home for his client.
Many thanks to you Tom for your support, expertise, professionalism, and knowledge in selling our home today. We will certainly be recommending you to everyone we know not just because our house has sold, but because of all your assistance through the process of buying and selling that you have helped us through and continue to make yourself available to us- we truly appreciate it. You are honest, trustworthy, reliable and extremely hard working! Thank you for being our agent and thank you for everything!
- Gerry & Julia S.
The exposure to our property promoted by Tom Sangster was great, after four days we got a offer already. Very well organized. The communication always was very transparent and objective. The whole process couldn't go smoother. He was worried about our targets and deadlines which showed me a commitment that goes beyond of just advertise the house and wait. I strongly recommend him to my co-workers and friends. He's top notch!
- Fabio C.
Since we live in Mississauga this made things more difficult in purchasing the house in Peterborough. But Tom always kept us informed and very quickly answered any emails or phone calls. He is very knowledgeable, thorough, professional, honest, patient, not pushy, and friendly. Because of Tom's excellent service and character, our son and daughter-in-law will use him when they are ready to purchase their first house.
- Dave & Diane P.
Since we live out of the area the broker we were dealing with recommended Tom as the Agent who knew the area best. We were all over the map in Peterborough area but Tom knew what we were looking for and narrowed our search area down. We are so happy with our new home. Thanks Tom, you were amazing!!
- Byron & Susan T.
Tom has been a friend for years. I know his honesty, knowledge, and work ethic. I do know a number of people who are brokers or agents and I still chose Tom. Tom's work was above and beyond. He even provided information for things I didn't know about or think to ask for.
Tom was very reliable and very flexible with our times. He provided objective and intelligent advice and was respectful of our choices. He knew what we were looking for, always answered every email/text question we had no matter the time and made us feel at ease. He communicated clearly and honestly through the whole process, and we knew he was looking out for us with every step. He is incredibly helpful and professional and we recommend to anyone looking to buy or sell.